The aviation sector changes along with the rest of the world. Exciting innovations and upgrades that will revolutionize aviation travel are promised for the future. But these modifications also prompt concerns about the position of flight attendants in this changing environment. The future of air travel and its consequences for flight attendants will be discussed in this blog.
Here’s how technology might change your next flying experience.
Robots help to keep things tidy.
With ultraviolet C (UV-C) on the front lines during the pandemic, disinfecting has gained new significance. A virus’s DNA and RNA are damaged by UV-C, which stops it from replicating and kills it. It is a branch of science that has been utilized in hospitals and other healthcare facilities to sterilize rooms and equipment since the middle of the 20th century. The travel sector is currently searching for ways to use light to stop the spread of coronavirus.
Customer Expectations Are Changing.
As passenger expectations change, airlines are working to offer better travel experiences. To live up to these expectations, flight attendants must provide individualized and excellent service. Future aviation needs flight attendants that can go above and beyond standard safety procedures and provide excellent client experiences.
Your face is your passport
You might have your face biometrically scanned rather than giving over your passport or ticket. Most use sensors that allow a person’s distinctive features—such as the shape of their forehead or the curvature of their ear—to establish their identification. Before the pandemic, airlines including Delta, Air France, and JetBlue had begun to implement biometric boarding procedures, but according to O’Connor, interest from other airlines and airports has increased. And even though face-recognition software was developed before face masks were widely used, according to him, the system can still people with their mugs partially covered.
Although these technologies promise to make travel safer, if information security is not safeguarded against data breaches, they may pose a concern.
Accepting Technological Advances:
As technology transforms the aviation sector, flight attendants will need to change as well. Flight attendants will need to become accustomed to modern technologies, such as computerized check-in, digital boarding cards, and in-flight entertainment systems. They will be important in assisting travelers with these improvements and guaranteeing a smooth journey.
Focus on safety and security :
Safety and security should always come first, despite technological advancements. As the first responders in an emergency, flight attendants will continue to ensure passenger safety throughout turbulence, medical emergencies, and evacuation procedures. To tackle new safety problems and stay vigilant in a setting that is changing quickly, they will need specialized training.
Health screenings become standard
Airlines might have a better understanding of a passenger’s health status than a temperature reading thanks to a new gadget called Symptom Sense. The device resembles and functions like the metal-detector gate that passengers pass through to get to their flights. It collects a passenger’s temperature, blood-oxygen levels, heart rate, and respiration rates in five seconds (and without making physical touch).
Mobile apps help travel go touchless
Motion-analytic software called Safe Distance is being implemented at Miami International Airport and several other U.S. airports to assist travelers in social distancing exercises and collect information on how people gather and move through lines. Currently only a tool for airport officials to determine whether they need improved social distancing signage or security measures that space people out more, the system employs cameras to track movements and computers to analyze figures. However, it (or a similar approach) might someday be integrated into boarding apps for smartphones or shown on TSA dashboards.
The addition of a second check-in process may be the most significant smartphone-powered change. The big U.S. airlines are working on a contact-tracing project for the entire sector that would rely on a third-party app to gather data.
Upskilling and continual Learning:
Flight attendants must have a philosophy of upskilling and continual learning. Flight attendants should actively look for opportunities to advance their knowledge and abilities as the aviation industry develops. This could entail following business trends, participating in training courses, and earning credentials in things like first aid, crisis management, and customer service.
Job Diversification:
As the aviation sector develops, flight attendants may discover fresh possibilities for a job change. They could look into positions in the management of the cabin crew, training, and development, designing the customer experience, or running an airline. Because of the shifting job market, they may be able to use their current qualifications and expertise to pursue new career options.
Conclusion:
The potential for innovation and change in the aviation industry is enormous. As technology changes, customer expectations change, and they do so too, flight attendants will continue to be a vital part of the aviation business, adapting to these changes and guaranteeing safety and security. Flight attendants may succeed in this dynamic future by adopting constant learning, upskilling, and a customer-centric approach. Flight attendants will continue to represent airlines as the business changes, offering top-notch customer service and helping to make passengers’ trips memorable all across the world.
